FAQ

For Members

KSS (or KISS) Marketplace  at kstormstudio.com is a digital marketplace and digital community where game developers/publishers, content creators, musicians, digital artists but even where everyone can sell their games, content, assets and creations, simply setting up their own store in the marketplace.

KSS Marketplace is the all in one solution to build a game career.

We hope you can enjoy your time with us and find your next game and DLC for your games and have fun here. You can browse content, assets, games, music, get in touch with your favourite creators or companies, review their products and store, comment them, read about games, manage your account,  your orders, status, post on forum community and so on.

In addition and at your choice you can set up your online store and start selling games and assets for games.

There are few ways to create an account at K Storm Studio digital marketplace.

Just navigate to the top-right Sign-In button, click on it to open the pop up login form, then click the Register text-button.

In alternative you can direclty follow the account registration page.

Once you have created your account you will be automatically redirected to your member dashboard.

 

It is absolutely free! You are free to create your own account and manage your user profile, post in the community, browse the marketplace and use all the features offered by our platform.

  • A network of passionate fans: this community has born from a deep passion  and for everyone who wants to share this passion for games;
  • Quality products: you can find high quality here at K Storm Studio marketplace because we believe that quality is king and we will produce the best content and get in touch with some of the best creators;
  • A modern platform where to have fun: get involved in the game production is cool as much as making games that’s why here at K Storm Studio marketplace you can find assets, news, games and more;
  • A support community: we just implemented our forums community where to connect with other peoples, sellers, ask questions or simply share your thought;

You can report it to the Vendor and take an arrangement with it. If the product cannot be changed and you paid for it (so it is not a free product) you can even ask for a refund. To do that just navigate to your Account – My Orders then click on the button Request Warranty under the product you want to request the warranty to his seller. We will also monitoring this process at any step so you will never be alone. This a part, we are absolutely confident that the Vendor who sold the product you want to request a refund to will be absolutely available in resolve your complaint or request.

Our products will never expiring and there is not limit on how many times you can re-download it. However every sellers have full control of it so this is also up to them.

They have their own store here in the KSS marketplace! Just simply follow their store link and you can find all their content, support them, write them, review them, enquiery them, follow them on our platform and on social media.

Once you follow them you can find them even in your member dashboard at the button My favorite stores

Take a look at any store page in our marketplace or simply go to a product page and you can see how many tools you have to get and keep in touch with them.

K Storm Studio digital marketplace allows everyone to create a seller profile, why? Because we want to give the same opportunities to everyone, no matter what someone wnats to do.

So many people are both buyers and sellers, many other people instead decide to become creator and sellers later.

If you don’t want to sell online and you dont upload any product for sale, your store wont be shown. However the registration process rquires to fill the store link with a name, so think about one and complete the registration process.

No, a seller store-page will be shown only when a seller starts selling products, otherwise it will be created by the system but not shown.

As soon as you register your account with KSTORMSTUDIO.COM you have your own personal member account with all details about your orders, activities, community activities and account info. But also you have the freedom and the ability to set up your own digital store if you want to have one. Just start uploading products you want to sale and your store will appear in the digital marketplace.

If you want to explore the marketplace, get in touch with your favourite sellers and buy games, content or assets, you don’t need to enter the vendor dashboard.

KSTORMSTUDIO.COM doesn’t collect any sensitive payment information from buyers. Instead, it relies Stripe & Paypal to handle transactions securely.

We are so glad if you could share it with us! We are always trying to improve our service and to create the best place for our members and for our creators and sellers. Feel you free to contact us via the our community, email or even sending a ticket.

There are many ways to get support. If you have any questions about products from creators you can get in touch with the creator directly, just navigate to their store and press the button “Get Support”.

If you have any question about our platform you can submit a ticket to us, an email or post in our community forum.

For Sellers

KSS (or KISS) Marketplace  at kstormstudio.com is a digital marketplace and digital community where game developers/publishers, content creators, musicians, digital artists but even where everyone can sell their games, content, assets and creations, simply setting up their own store in the marketplace.

As soon as you have registered your account you will be automatically redirected to your User dashboard. Here you can find a big button on your left side menu to open your Vendor dashboard. At K Storm Studio digital marketplace, everyone can have their stores.

 

There are few ways to create an account at K Storm Studio digital marketplace.

Just navigate to the top-right Sign-In button, click on it to open the pop up login form, then click the Register text-button.

In alternative you can direclty follow the account registration page.

Once you have created your account you will be automatically redirected to your member dashboard.

 

Welcome to K Storm Studio digital marketplace! You can upload both paid and free content, setup your store page, manage your assets and products and earn from it. Just setup and run your own digital online store and start selling.

Every vendors like any other member is first of all a member too, so this service is absolutely free! You are free to create your own account and manage your user profile, create your store page, post in the community, browse the marketplace and use all the features offered by our platform.

  • A modern and flexible platform. We are constantly improving the user experience;
  • A beautiful product page: you create the content, the platform shows your content as best;
  • Low commission, we charge  only 10% commission for almost every products category;
  • A support community: our community has some dedicated forums for vendors;
  • A customizable store: set up your store and start uploading your best products;
  • Promotions: K Storm Studio marketplace promotes your content based on internal rank, but periodically it gives your content some additional visibility;

Everyone at K Storm Studio have both the member dashboard and the seller dashboard so once logged into your account you’ll be redirected to your personal dashboard or member dashboard. On the left hand side of it you can see your account menu, scroll down until you see the Vendor Dashboard button.

KSTORMSTUDIO.COM doesn’t collect any sensitive payment information from buyers. Instead, it relies Stripe & Paypal to handle transactions securely.

Whenever you send a new product to the KSS digital marletplace, this will be reviewed by our team. Our revision process is not intended to determine which product can be sold or not, but just to check if the product respect the minimum standard for our customers.

We do this to try to make our service as useful and best as possible.

Your store-page will be shown as soon as you start selling content, however it is been created and it’s online at the address you chose during the registration process.

Set up your store and start creating products and your store will be automatically shown in the store lists.

We take from 5% to 12% for each sold product. This means you get 90% from each product you sold in your store here at KSTORMSTUDIO.COM.

For some product categories we’ve been forced to apply a different  commission, here is the full list:

  • 3D Assets: 5%
  • 3D Game Ready Characters: 5%
  • Music and Soundtracks: 12%;

You can upload mature content but no pornography depicting explicit sexual acts.

Our system handle automatic payments and transactions. However you can request payments after 30 days from your last withdraw. We do this to protect customers from potential frauds and let them easily request for an eventual refund. So after 30 days, payment will be automatically sent to you if your balance achieved the minimum required amount to withdraw currently set to £100.

As a vendor/publisher, you are the only responsible for registering at a VAT and paying the tax collected.

No. You will always fully own your content.

As a Vendor you can choose the type of warranty to give to your customers. The warranty can be included (highly recommended), as Add-on or you can even select to dont give any warranty (not recommended). Further you can define your warranty duration time in days or even lifetime. Please consider to set your warranty within 30 days which  is the time span our system handle payments. Over this time we can’t give you money back to refund your customer. By default we have set a warranty policy, but you can even customize it in YourAccount – VendorDashboard – Settings – RMA.

Yes, you can! Just navigate to YourAccount – VendorDashboard – Settings, then select the product you want to set a specific warranty to and then edit this. Scroll until you see the RMA field and select “Override your default RMA for this product”.

In your product editor page you can see there are 2 dedicated section named cross sell and up sell.

The up selling function is internally used by the engine, while cross sell can be set by you. Simply start typing the similar or related products you want to sell in addition to the current product and that’s it, more  products will appears in addition to the current products.

 

We are so glad to have you here as a seller!  And yes of course you can sell your products on K Storm Studio marketplace and create another source of income for your business.

We are so glad if you could share it with us! We are always trying to improve our service and to create the best place for our members and for our creators and sellers. Feel you free to contact us via the our community, email or even sending a ticket.

If you have any question about our platform you can submit a ticket to us, an email or post in our community forum.

Thank you!
KSS Marketplace and K Storm Studio Team

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